Terms of use
Terms of use
Welcome to ektopon.gr, the online store for the display and sale of products via the Internet of Philippa Foods, located at 77 Elefsinion Street, Metamorfosi, 14451 (TIN: 046567882 / TA: Neas Ionias, REG No.: 033374733000).
Before entering the online product catalog ektopon.gr, we invite you to read the following terms and conditions, which apply specifically to its use. Make sure you agree to the following terms and conditions because your further use and browsing of the website implies your express and unreserved consent and agreement to them.
User agreement
The visitor / user of the pages and services of this website gives his consent to the following terms of use, which apply to all the content, pages, graphics, images, photos and files included in this site. Therefore, you must read these terms carefully before visiting or using the website’s pages and services. If he does not agree, then he must not use the services and content of the Network. The visitor / user is requested to check the content of the specific pages for possible changes. Make sure you agree with the following terms and conditions, because your further use and browsing of the website www.ektopon.gr implies your express and unconditional consent and agreement with them.
Intellectual and industrial property rights
Apart from the expressly mentioned exceptions (copyrights of third parties, partners and entities), the ek Topon logo, all the content of the website, including images, graphics, photographs, plans, texts, the services provided and generally all the files of this site, are the intellectual property of Philippa Foods, registered trademarks and service marks of this website and are protected according to the relevant provisions of Greek law, European law and international conventions. Consequently, none of them may be sold, copied, modified, reproduced, republished or “uploaded”, transmitted or distributed in any way, in whole or in part.
The other products or services mentioned on the online pages of this site and bearing the marks of the respective organizations, companies, partner bodies, associations or publications, are their own intellectual and industrial property and therefore these bodies bear the relevant responsibility.
Guest / user responsibility
The visitor / user of the pages and services of this website assumes responsibility for any damage caused to the Network by bad or unfair use of the relevant services.
Limitation of Liability
Philippa Foods has made every effort to accurately depict the products it stocks by displaying photos, descriptions and more specific comments. However, this website may contain errors (typographic, numerical and illustration). Philippa Foods does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinion statement or other information, referred to or made available on this Website. Nor does it guarantee that the pages, services, options and contents will be provided without interruption, but it does guarantee that bugs and errors will be corrected as soon as they are noticed (we ask for your help with this).
Under any circumstances, including the case of negligence, Philippa Foods is not responsible for any form of damage suffered by the visitor / user of the pages, services, options and contents of ektopon.gr which he/she proceeds with on his/her own initiative and with the knowledge of its terms present.
Also, this website does not guarantee that the same or any other related site or the servers through which they are made available to you are provided without viruses or other harmful components, however it uses one of the best servers in the world and protected with the most inaccessible protection against any form of viruses.
Links to other sites
Philippa Foods does not control the availability, content, privacy policy, quality and completeness of the services of other web sites and pages to which it refers through “links”, hyperlinks or advertising banners. Therefore, for any problem that occurs when visiting / using them, you must contact the respective web sites and pages directly, which are responsible for the provision of their services. Philippa Foods should in no way be considered to endorse or accept the content or services of the web sites and pages to which it refers or to be associated with them in any other way.
Provision and use of E-mail
The process of providing and using an electronic address from the Network to visitors/users of its services is governed by the terms herein. If any visitor/user does not agree with these terms, please do not activate the process of providing an electronic address from the Network.
The visitor/user, after submitting his information, must then choose a name and a password for his e-mail address.
The owner of the e-mail address provided by the Network is fully responsible for any use thereof and for the content of his messages, and the Network cannot in any case be held responsible for acts related to the use of the e-mail address by the owner. The owner must immediately notify the Network of any use of his electronic address by a third party without authorization as well as any other case of violation of his electronic account.
The Network does not control the content of e-mails sent by visitors / users through the e-mail address provided by the Network. The Network keeps a record of the above e-mail addresses and can send messages of an informative and financial nature to the owners of the e-mail addresses, unless the latter do not wish to do so.
The Network reserves the right to exclude a person from providing an electronic address or to interrupt this provision in case of violation of the terms herein.
Privacy
The management and protection of the personal data of the visitor/user of ektopon.gr is subject to the relevant provisions of Greek law for the protection of individuals from the management of personal data as supplemented by the decisions of the President of the Personal Data Protection Committee, the P D. 207/1998 and 79/2000 and article 8 of Law 2819/2000) and European law.
If a visitor / user does not agree with the terms of protection of personal data provided in this section, he must not use the pages / services of this website.
The administrator preserves the personal nature of your data and may not transfer them to any third party (natural or legal person) for any reason with the exception of relevant provisions of the law and to the competent authorities only.
The administrator keeps files with the personal information, which the visitor / user sends exclusively for communication purposes.
The visitor / user can contact the relevant department in order to verify the existence of the personal file, its correction, its change or its deletion.
Visitors/users of the website who are minors are allowed to access the services/pages of the website only with the consent of their parents or guardians and are not required to submit their personal information. In case of submission of such information by minors, the administrator deletes the relevant information.
The administrator may process part or all of the data you have sent for statistical purposes and to improve the services provided – information.
Information and Products
Philippa Foods created the online product catalog ektopon.gr with the sole purpose of serving its customers. The ektopon.gr online store is designed to facilitate finding and informing retail and wholesale customers about the evolution of products, the creation of new ones and updates on offers or discounts.
Our company is committed to the validity of the information written on its website, with regard to the data displayed, subject to any technical or typographical errors that cannot be foreseen or have occurred unintentionally or interruptions in the operation of the website due to reasons of force majeure . In the event that such mistakes are made, the company bears no responsibility.
The online catalog cannot provide any guarantee for the availability of the products, but it guarantees the timely information of the final consumers about their unavailability. Also, the company reserves the right not to accept the user’s order if the order is smaller than the predetermined amount, wherever it is defined.
Payment methods
1) By Cash (up to 500 euros) at our physical store upon receipt of the products
2) By debit / credit card at our physical store upon receipt of the products
3) With a debit / credit card when purchasing the products through the eshop
4) By bank deposit to the National Bank account when purchasing the products in the eshop
IBAN: GR8601101500000015001292919
5) Cash on delivery, upon receipt of the products from the Geniki Taxydromiki branch or delivery to your location
Shipping methods
1) Pickup from our physical store in Metamorfosi, Attica
2) By Geniki Taxydromiki – Pickup from your nearest branch
3) By Geniki Taxydromiki – Delivery to your place
Delivery time: 2 – 5 working days
Shipping charges
1) Pickup from our physical store in Metamorfosi, Attica: Free
2) By Geniki Taxydromiki – Pickup from your nearest branch
– Within Attica: €2.90 up to 2 kg, €0.90 for each additional kg
– Land destinations: €3.50 up to 2 kg, €1.20 each additional kg
– Island destinations: €4.10 up to 2 kg, €1.20 each additional kg
– Cash on delivery fee: +€1.00
– Free Shipping with orders over 49 euros
3) By Geniki Taxydromiki – Delivery to your place
– Within Attica: €4.10 up to 2 kg, €0.90 for each additional kg
– Land destinations: €4.30 up to 2 kg, €1.00 for each additional kg
– Island destinations: €4.70 up to 2 kg, €1.20 each additional kg
– Hard-to-reach destinations: €8.70 up to 2 kg, €1.50 for each additional kg
– Cash on delivery fee: +€1.00
– Free Shipping with orders over 49 euros
Returns of defective products
In the event that you received a faulty or incorrect product, we can replace it with the same or correct product for you free of charge. A necessary condition is that the products have not been opened and/or consumed and are in their original condition and packaging. The products sent have already been checked for possible defects to avoid unnecessary returns. Only replacement of product with another, of the same category. In case the item you are returning was accompanied by a gift, you also return the gift.
Responsibility (due to damage or loss) for returning the products to Philippa Foods rests with the customer. For this reason you should ensure that the product is very well packaged when returning it.
The return of the product to be replaced should be made together with all the documents that accompanied the product (e.g. VAT, Retail package) and its complete packaging. In the event that the products are returned damaged or incomplete, Philippa Foods has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without others to a total or partial offset of his claim against the customer.
The return of products which are considered defective or incorrect upon delivery, will be accepted within seven (7) calendar days of their delivery to the customer and only after contacting Philippa Foods, by phone at 212 1035241 (on business days and hours ), or via e-mail to info@ektopon.gr stating your request.
Right to Enter into a Distance Purchase Contract
The purchase of goods through ektopon.gr is strictly limited to persons who have the legal right to sign and conclude contracts on the website in accordance with Greek law.
The user must have legal capacity, which is judged in accordance with what is defined by Greek legislation. Privacy is taken for granted. All information submitted by the user to our database is confidential and Philippa Foods has taken all necessary measures to ensure that it is used only to the extent that this
Insurance
The courier company cooperating with Philippa Foods, insures each purchase throughout its transport and until it is delivered to the user. From the moment the user signs for the receipt of the products he bought, from that moment onwards the responsibility is his. Visiting the Website presupposes the unconditional acceptance of the above terms.